Privacy & Policy
Last Updated: 6 Oct 2024
At Arfumes (hereinafter referred to as “we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit, interact with, or make purchases from our website https://www.arfumes.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
1. Information We Collect
We collect various types of information from and about users of our Website, including:
1.1 Personal Information
Personal information refers to any data that can be used to identify you directly or indirectly. We may collect personal information when you:
- Register an account
- Place an order
- Subscribe to our newsletter
- Contact customer service
- Participate in surveys, contests, or promotions
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information, including credit or debit card details (processed through a secure third-party service)
- Username and password for account creation
- Order history and purchase details
1.2 Non-Personal Information
We also collect non-personal information related to your interactions with our Website, including:
- IP address
- Browser type and version
- Operating system
- Device information (e.g., desktop, mobile)
- Referral URL (the website that led you to our Website)
- Pages visited, time spent, and clicks on the Website
- Geolocation data (if enabled)
1.3 Sensitive Personal Data
We do not intentionally collect or process any special categories of personal data (e.g., race, religion, political opinions, health data, etc.). If you provide such information voluntarily, you consent to our processing of that data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide Services
- To process and fulfill your orders
- To deliver products and services to you
- To communicate with you about your orders, shipping, and delivery
2.2 To Improve User Experience
- To personalize your experience on our Website
- To analyze and understand how you use our Website (via analytics tools) in order to improve our services and offerings
2.3 Marketing and Communications
- To send newsletters, promotions, and special offers (only if you have opted in)
- To notify you about changes to our services, products, or policies
2.4 Compliance with Legal Obligations
- To comply with legal obligations, such as tax and accounting requirements
- To respond to lawful requests or legal processes, such as subpoenas or court orders
2.5 Fraud Prevention and Security
- To detect, prevent, and mitigate fraudulent or illegal activities
- To enhance the security of our Website and protect user accounts
3. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to provide a better user experience and perform analytics. These technologies help us:
- Remember your preferences
- Track and analyze usage patterns
- Provide targeted advertising (if applicable)
You can control cookie settings through your browser or device settings. Please note that disabling cookies may affect the functionality of certain parts of the Website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Website to function properly (e.g., to enable shopping carts).
- Performance Cookies: Collect information about how users interact with the Website (e.g., most visited pages).
- Functional Cookies: Enable us to remember your preferences.
- Advertising Cookies: Used to deliver targeted ads based on your browsing behavior.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
4.1 Service Providers
We may share personal information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping companies
- Email and marketing service providers
- Website hosting and data storage providers
These third parties are contractually obligated to protect your personal information and only use it for the purposes specified by us.
4.2 Legal Compliance
We may disclose personal information if required by law or if we believe such action is necessary to:
- Comply with a legal obligation
- Protect or defend our rights, property, or safety
- Investigate potential violations of our Terms of Service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of such a transaction. We will notify you of any such transfer and the rights you may have regarding your information.
5. How We Protect Your Information
We implement a range of security measures to protect your personal information, including encryption, firewalls, and secure socket layer (SSL) technology for payment processing. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your data for:
- As long as your account is active
- As long as necessary to fulfill your orders or provide services
- As long as required for legal, accounting, or tax obligations
You may request deletion of your data at any time by contacting us (see Section 11).
7. International Data Transfers
If you are accessing our Website from outside [Insert Country], your personal information may be transferred to, stored, and processed in a country other than your own, where privacy laws may not be as protective. By using our Website, you consent to the transfer of your information to countries outside of your place of residence.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request that we correct any inaccurate or incomplete personal information.
- Right to Deletion: Request the deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: Request to limit the processing of your personal data under certain circumstances.
- Right to Object: Object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Email]. We may request additional information to verify your identity before fulfilling your request.
9. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it as soon as possible.
10. Do Not Track Signals
Our Website does not respond to “Do Not Track” signals. However, you can control tracking technologies through your browser settings.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: shujaperfumes@gmail.com